If you get an error message when you attempt to install updates from the Windows Update web site, and you also find the "Windows Features" dialog box empty when you try to turn Windows features on or off through the Programs and Features applet in Control Panel, you need to check out KB article 931712, which offers a couple of ways to resolve the problem.
The "Windows Features" dialog box is empty in Windows 7 or Windows Vista, or you receive error code "0x80073712" when you try to use Windows Update
With over 30 years in computing technical roles and specialized GRC expertise, I translate complex security frameworks into actionable insights. My journey from IT VAR to financial compliance to enterprise security initiatives informs this blog, where I break down cybersecurity concepts for both professionals and everyday users seeking practical protection in our digital world.
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